Q  How do I set up a new user account?
A   After either entering www.cuproducts.com in your web browser or going to www.ccul.org, selecting Business Services, then clicking on CU Store – you will see 2 options in the upper left corner of the landing page: Shop Now and New User. Select New User, fill out the pop-up form and submit. A Customer Support member will set up your account and email you your log in and password within 24 hours.

Q  How do I pay for my order?
A   You will have 2 choices: Pay by credit card, or 30 day terms invoicing. After you log in, simply choose the store you want to use: CU Store – Credit Card or CU Store – Bill Me.

Q  Will I be supporting the Credit Union advocacy by shopping on the CU Store?
A   Absolutely! While the CU Store is being managed by our partners at ABG, advocacy will continue to be supported by the dollars you spend on the CU Store.

Q  What should I do if I don’t find what I’m looking for?
A   If you don’t see a product that you believe the CU Store has offered in the past - call Customer Support at 888-309-0309.
     To suggest new products, you may send an email to CUfeedback@ABGraphics.com.

Q  I’m confused, who owns the CU Store?
A   Good question. The California & Nevada Credit Union Leagues own the CU Store which is being managed by ABG. Therefore, your invoice or credit card statement will reference ABG Marketing and Business Communications.

Q  Can I shop on the CU Store even if I’m not a member of the League?
A   Yes. You will not receive the same discounted rates as a member, but you will be supporting the Credit Union advocacy just the same. To become a member of the League and enjoy greater discounts, please call Sandy Kuether at 877-286-8853.