Q: How do I set up a new user account?
A: Once you have accessed the landing page for the CU Store (www.cuproducts.com), just click on “New User Sign Up” in the upper left corner of the page. Then complete the brief sign up form and submit your request by clicking on the “sign up” button at the bottom of the page. A Customer Support member will set up your account and email you your User Name and Password within 24 hours.
Q: How do I pay for my order?
A: You will have 2 choices: Pay by credit card,or 30-day terms invoicing. After you log in, simply choose the payment method you prefer to use from the drop-down menu: CU Store–Credit Card or CU Store–Bill Me.
Q: Will I be supporting the Credit Union advocacy by shopping on the CU Store?
A: Absolutely! While the CU Store is being managed by our partners at ABG, advocacy will continue to be supported by the dollars you spend on the CU Store.
Q: What should I do if I don’t find what I’m looking for?
A: If you don’t see a product that you believe the CU Store has offered in the past - call Customer Support at 1(888)-309-0309. To suggest new products, you may send an email to CUfeedback@ABGraphics.com.
Q: Can I shop on the CU Store even if I’m not a member of the League?
A: Yes. You will be able to shop for business operational forms and promotional items customized with your credit union’s logo all provided at a great value! To become a member of the League and enjoy even greater discounts, please contact Tony Magnon at (909) 212-6024 or email at tonym@ccul.org.